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FAQ
General
Unfortunately, each province has different rules and regulations for insurance. You would need to cancel your current policies and start new ones in the new province. However! At Surex, we do that shopping for you! Surex contracts in all provinces in Canada except Quebec, so your current advisor can refer you to a new advisor in the new province and make this part of your move hassle-free!
Unfortunately, no matter the car, if there are equal amounts of vehicles to drivers, each driver must be rated as a primary driver on each car.
2 vehicles and 2 drivers? 2 primary drivers.
2 vehicles and 3 drivers? 2 primary drivers and 1 occasional driver
3 vehicles and 2 drivers? 1 driver will be primary on 2 cars, and the other driver primary on one.
Upon joining Surex, you are eligible to be a candidate for insurance discounts. Visit the appropriate section to see the discounts available to you.
The current policy can move locations with you, there is no need to purchase a new one. Contact your Surex Advisor and they will take all the information for the new location and amend the current policy.
Currently, a tenants form and you’ve purchased a house? No problem, we can amend the form. Moving to a new city? No problem, as long as you’re moving within the same province the current policy can remain.
Payment plans will vary, depending on the company that best meets your insurance needs. All companies should have monthly withdrawal as a payment option. Other options may include annual payment, semi-annual payments, and quarterly payments.
With Surex, you’ve always got options! Your Surex advisor will take all the information for your new purchase and quote it out. We can add that new location to your current policy, or, if the coverages or pricing works out better somewhere else, we’ll set up a new policy for you.
Whether you’ve purchased a replacement vehicle or an additional one, your Surex advisor can give you multiple options. Depending on your vehicle and its insurance requirements, we can either add it to your current policy or create a new separate policy. Contact your Surex advisor to confirm the best options and pricing.
Congratulations! It's always an exciting step in any home when there's a new driver! No matter the licensing level, contact your Surex Advisor as soon as the license is obtained.
G1 or class 7 driver? No extra charge but we do need to note your file.
G2 or Class 5N or 5? An additional premium is added to your policy.
Your Surex advisor will require a copy of the license for each level attained. If your student did driver training as well, we’ll need a copy of the province-issued Driver History Report.
Each insurance company has different time frames and regulations for processing insurance payments. It is safe to expect your first payment to be within three weeks. However it could take a couple months. Keep your Advisor in the loop so they can help expedite things on your behalf.
1. Enter information - Fill in the online quote form. Once your information is entered, you will be assigned a personal Insurance Advisor. The form takes less than five minutes to complete. Forget a detail? That is fine. The system will allow you to modify your information, at any time.
2. Compare offers - Once your information is complete, our system immediately searches for the cheapest insurance quotes available to you. You will receive up to 10 quotes, from Canada's most renowned insurance providers, to find the cheapest rate available to you. Compare the details and choose the quote that suits you best.
3. Purchase - Once you have compared and made your insurance choice, you can choose to bundle other home or auto insurance you may need. Complete your purchase online - we are the only brokerage in Canada able to facilitate your purchase entirely online - or call your personal Insurance Advisor.